DAYS UNTIL CHRISTMAS

Call us on 020 7101 2756

SUPPORT A REGISTERED CHARITY

Free UK Delivery

Unique Front Personalisation

FAQs

Most frequent questions and answers
Below is a list of our most frequently asked questions. If you have a question that is not listed, please contact us via the contact form or call us at 0207 1012 756.

I can't find a design I like. Do you have any more?

We have over 100 designs on our website, but if you can’t find anything you like, take advantage of our ‘Create Your Own‘ option. Simply upload your photo/design and let us do the rest!

If you have a specific design in mind, but don’t yet have any artwork, we have a team of in-house graphic designers ready to help. Please contact us for more information regarding this service.

How can I pay?

If you are a limited company, we can raise an invoice to be paid on receipt of goods. Otherwise, payment can be taken by credit/debit card (excludes American Express), cheque or bank transfer.

When can I expect delivery?

Orders are dispatched within 5 -7 working days from approval of your PDF proof. More detailed information about delivery can be found here.

Can I see my card before it is printed?

Absolutely. We will email you a PDF proof of your card before it goes to print within 24hrs of receiving your order (Monday to Friday). Need to make amendments? No problem. We can adjust your proof and send it back to you free of charge.

Can I have my company logo/details inside in colour?

Yes. For just 20p+VAT per card we can print the inside of your cards in full colour. (Colour printing on calendars is included in the pricing).

Can you print my company logo and staff signatures inside the cards?

Yes. For £25 we can print your company logo and/or signatures in black inside your cards (colour printing is an extra 20p+VAT per card).

If you would like to include your staff signatures inside the cards, please sign a blank sheet of paper (making sure the signatures do not overlap), scan (at least 300dpi), and upload this with your order. We can re-arrange signatures digitally for you. Alternatively, you can request one of our ‘signature signing forms’ by phone at 0207 1012 756 or by email: sales@ganymedpress.co.uk

Are cards/calendars supplied with envelopes?

All of our cards, folding desk calendars, and card calendars are supplied with a white peel-and-seal envelopes.

What is the minimum order?

Our minimum order quantity is 30 cards or calendars (per design).

I need help. Can I talk to someone?

Of course. Our customer service team is available Monday to Friday, 9 am to 5 pm. Call us at 0207 1012 756 or email sales@ganymedpress.co.uk for an answer within 24hrs.

 

Which charity can I support/how much will they receive?

Choose a UK-registered charity that will then receive 10p+VAT per card you order. Your chosen charity’s details will be printed on the inside left page of your cards. (If you wish to remove the charity imprint, we can do so. Your donation will still go to your chosen charity). More detailed information about our charity donations can be found here.

How much is delivery?

All customers can enjoy free delivery to one UK mainland address*. We also deliver to the Channel Islands, Isle of Wight, Isle of Man, Northern Ireland, and *Scottish Highlands for an additional £10. European and Worldwide delivery can be arranged at an additional cost. Please supply us with the address for your delivery and quantity of cards and we will email you a quote within 24hrs. More detailed information about delivery can be found here.

Can you add my company name or logo to the front of a card?

Yes. Many of our cards are suitable to be front personalised with your company name and logo. Look out for the ‘Front Personalised’ titled cards online.

We can also adjust the fonts and colours on certain designs to match your company branding. If you have a question about a particular design, call us at 0207 1012 756 or email sales@ganymedpress.co.uk

I have ordered from you in the past, will you have my artwork?

Yes. We store previous customer artwork for three years, making it quick and easy for you to re-order.

What details can I include inside my cards?

All personalisation inside in black is included in the price of your cards. You can print your company name, address, telephone number, website, tagline, personal message, poem, family newsletter, price list; or anything you wish! You can also change the font style, size, and position free of charge.

Here are some of our optional extras for inside your cards:

  • To add a company logo/staff signatures: £25+VAT
  • To add colour inside £0.20p per card+VAT

SUPPORT A REGISTERED CHARITY

Free UK Delivery

Unique Front Personalisation

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